Frequently asked questions

How do I pay?

Vietnamese bank transfer, PayPal or Wise. We only buy after you confirm the quote.

What if my parcel is held at customs?

We flag risky items in advance and help with documents. Import duties (if any) are paid by the recipient per local rules.

Is there a minimum order?

No. But combining items into one parcel lowers the per-kg cost.

What can't be shipped?

Fresh food, meat, flammable liquids, loose batteries, prescription drugs, counterfeits... Please ask if unsure.

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