What does the total include?
Item price
At costExactly the seller's price, with receipt.
Service fee
0,5%Based on order value. Minimum $5 per order.
Shipping
Per kgDepends on destination — see table below.
International shipping rates
| Region | Delivery time | Shipping / kg |
|---|---|---|
| USA · Canada | 7–12 days | $7 / kg |
| Australia · New Zealand | 7–12 days | $10 / kg |
| Europe · UK | 7–14 days | $7 / kg |
| Japan · Korea · Taiwan | 4–8 days | $5 / kg |
* Service fee: 0.5% of order value (minimum $5). Prices in USD; rates and times are estimates and depend on the carrier and customs.
Shipping to the US? See costs, delivery times and what you can send to the USA.
What is volumetric weight?
For light but bulky parcels, carriers charge by volumetric weight if it exceeds the actual weight:
Length × Width × Height (cm) ÷ 5000
We use a divisor of 5000, the standard for international express carriers.
Frequently asked questions
How do I pay?
Vietnamese bank transfer, PayPal or Wise. We only buy after you confirm the quote.
What if my parcel is held at customs?
We flag risky items in advance and help with documents. Import duties (if any) are paid by the recipient per local rules.
Is there a minimum order?
No. But combining items into one parcel lowers the per-kg cost.
What can't be shipped?
Fresh food, meat, flammable liquids, loose batteries, prescription drugs, counterfeits... Please ask if unsure.